August 20, 2020

To Our Valued Clients,

In the midst of the ever-changing environment brought on by COVID-19, we are fortunate that The IOC Construction Company has been designated as essential and has continued to stay open and operational.

As we all learn more about COVID-19, we will continue to make the health and safety of our employees, clients, and communities our greatest priority and primary focus.

Estimates and Inspections

IOC Construction Representatives Safety Protocols

• Onsite inspections will be limited to parties of 10 or fewer
• Protective masks will be worn while in the presence of others
• Social distancing will be practiced at all times
• Touching of surfaces (door handles, substrates to be inspected, etc.) will be limited to what is required to enter and properly assess the request
• If entering personal units new shoe covers will be used to prevent cross contaminates entering the unit
• Touchless measuring tools (lasers, measuring wheels, etc.) will be utilized to help limit personal contact
• Virtual meetings will be scheduled in lieu of in-person meetings when at all possible.

Production Safety Protocols and Onsite Expectations

Expanded Onsite Sanitation with Daily Health Assessments

• Available Handwashing Stations with Mandatory Washing Schedules
• Daily Temperature Checks (under 100.4 degrees in order to stay onsite – Per CDC)
• Monitored Physical Signs of Illness; Coughing, Sneezing, Fatigue etc.
• Twice daily, Work-site sanitation using a CDC approved disinfectant for COVID-19

PPE – Personal Protective Equipment (in addition to standard safety gear)

• Interior workers will always be outfitted with Respirators and/or CDC approved masks

Social Distancing and Communication

• Staggered start times, breaks, lunches, total number of people onsite and pre-established production routes will be put in place to keep people safely apart
• Limit unnecessary onsite contact between workers and outside service providers
• Ensure everyone onsite has a clear understanding of roles and responsibilities and that health and safety is essential

COVID Exposure and Positive Testing

Exposure to COVID

• If a member of our staff or crews have been exposed to someone with COVID they will not be allowed to return to work or the jobsite
• Said person will be required to then self-quarantine for 14 days or until they can provide negative test results

Testing Positive for COVID

• If a member of our staff or crews test positive for COVID they will not be allowed to return to work or the jobsite.
• Said person will be required to self-quarantine for 14 days.
• All of those who had been in contact with said person will be notified.
• All parties who were in contact will be required to quarantine for 14 days and or until they can provide negative test results.
• Upon completion of the 14 day self-quarantine said person who had tested positive will need to provide negative test results in order to return to work and the jobsite.
• Onsite work will be evaluated on a case by case basis and production stopped if multiple members of the crew and or onsite staff have been exposed.

We remain committed to providing the superior service and support that our clients have come to expect of our company. Facing challenges with optimism is one of our core values and we will continue to do just that.

Please do not hesitate to reach out to your contact with our company if you have further questions or concerns.

We are available and here for you.

From Our Family to Yours,

The IOC Construction Company